Privacy Policy

Privacy Policy - Maison Eterna Fashion

At Maison Eterna Fashion, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or engage with us in any way.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, mailing address, phone number, payment details, and any other information you provide when making a purchase or subscribing to our newsletter.
  • Non-Personal Identification Information: This includes technical data such as your IP address, browser type, device information, and browsing activity on our website.
  • Cookies: We use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to manage cookie preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and communicate order updates.
  • Customer Service: To provide customer support, respond to inquiries, and resolve issues.
  • Marketing and Communications: To send promotional emails, newsletters, and updates about our products, services, and events. You can opt out of these communications at any time.
  • Improvement of Services: To improve our website, products, and services based on user feedback and usage patterns.

3. Data Security

We take the security of your personal information seriously and employ various measures to safeguard it. We use industry-standard encryption technologies (such as SSL/TLS) to protect sensitive information, such as payment details, during transmission. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us manage our website, process payments, or deliver services.
  • Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests by public authorities, such as a court order or government investigation.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information at any time by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in the emails you receive or by contacting us directly.
  • Delete Your Data: If you no longer wish to use our services, you may request to delete your personal data. Please note that we may retain certain information for legal or business purposes, even after your request.

6. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child, please contact us, and we will take appropriate steps to delete that information.

7. Changes to This Privacy Policy

Maison Eterna Fashion reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically for any updates.